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Customer Relations Manager, Saw You At Sinai
Posted date [Jun-19-2017]
(ID: 4643)
Customer Relations Manager

Saw You At Sinai

Jamaica, NY

$14 - $17 an hour - Part-time

Manager, Customer Relations for the Jewish dating site ‚Saw You At Sinai‚

Organization Description: is a Jewish matchmaking site created in November 2003. combines the reach of the internet, sophisticated technology and the personal touch of a matchmaker to send members quality and compatible matches. The site currently has over 30,000 members, 350 matchmakers and 2,700 people have gotten engaged through the site. JRetroMatch is the outgrowth of SawYouAtSinai and benefits the Conservative, Reform and Unaffiliated Jewish Singles Community.

Key Responsibilities:

Provide excellent and personalized member and matchmaker support

Monitor, maintain and enhance website quality

Increase signups through targeted social marketing

Job Tasks include:

Customer Interaction :

Member welcome calls, to create a personalized introduction to the website

Email and phone support for both customers and volunteer matchmakers

Resolve questions and/or complaints in a quick and courteous manner

Minimize future issues by determining root causes and recommending improvements

Maximize profile completion by ensuring members understand site

Screen quality of members and matchmakers

Site Evaluation

Identify ways to improve usability of site and services

Test new functionality

Assist in maintaining quality of site, including: ensuring quality of profiles, upholding member standards and monitoring proper matchmaker-to-member interaction

Social Media Marketing

Manage content on Faceboo, Instagram and Twitter to disseminate our success

Manage marketing campaigns on social media platforms

General clerical duties to include:

Assist founder with special projects and daily business needs

Ideal candidate should have:

Excellent communication skills and pleasant manner

Proficiency in Microsoft Office (Word, Excel, etc)

Ability to multi task and prioritize; highly organized with close attention to detail

Excellent grammar and proper writing technique for business correspondence

Bachelor‚s degree, but current college seniors are welcome to apply

Location: Jamaica Estates, Queens

Hours: Flexible, 24 ‚ 40 hours/week

Salary: $14.00 - $17.00 per hour commensurate with experience

Job Type: Part-time

Salary: $14.00 to $17.00 /hour

APPLY HERE: n-Manager-a16da24adf25ed54?q=Saw+You+At+ Sinai

Candidates will not contact you directly. Any relevant candidates will be forwarded by our staff.
Job Title Customer Relations Manager, Saw You At Sinai
Post Details
Start Date
Job Type Job Type -> Full-time
Experience Level
Classification Job Classification -> Other
Required Qualifications
Desired Qualifications